No. Chat is one piece of it. Revnory covers website chat, lead management, appointment booking and automated follow-up on the acquisition side — with an AI voice receptionist, provisioned for your business during onboarding — and branded customer apps with loyalty, offers and CRM on the retention side — working together, not as separate tools.

Yes. Customers can book from your booking page or directly inside an AI chat conversation, against the real availability you configure. Confirmations and reminders are sent by email automatically.

No. Revnory is built to help your team, not replace them. It handles the repetitive parts of customer communication — answering, qualifying, scheduling, following up — so your staff can focus on the work only they can do, and fewer opportunities slip through the cracks.

For AI website chat, yes — it runs on a Revnory-built site today, so that's the piece a new site unlocks. Everything else works independently of your website: CRM, lead pipeline, appointment booking with its own public booking page, and automated email follow-up all run whatever your current site is.

Two groups today. Home and local service businesses — HVAC, plumbing, roofing, electrical, cleaning, landscaping, auto services and professional services — use the acquisition side. Retail operators — currently fuel and convenience plus grocery and supermarkets — use Revnory Apps for customer retention. The underlying platform is configurable and not technically limited to these industries.

It depends on the complexity of your business. Simple setups can launch in days; businesses with a larger service catalogue or more detailed booking rules typically take longer. We'll give you a realistic timeline after understanding your setup.